The Staffing Playbook Podcast, Powered by YES

Becoming the Leader People Actually Want to Follow

Most people in leadership roles were never taught how to lead — they were promoted, handed a title, and expected to figure it out. But real leadership? The kind people willingly follow? That takes intention, skill, and self-awareness.
This week on The Staffing Playbook Podcast, Powered by YES, we’re bringing in someone who has lived it, coached it, and built a career on transforming teams:
🎙 Guest Speaker: Andre Young Professional Speaker • Author • Leadership Trainer • Founder of You Evolving Now Former mental health therapist → pro athlete → organizational consultant Author of 7 Ways to Lead
Andre breaks down leadership in a way few people do — practical, human, direct, and immediately actionable. No fluff. No corporate buzzwords. Just the truth about what makes people actually want to follow you.
We unpack: ✔️ Why most leaders unintentionally limit their teams ✔️ How to build trust without playing “the boss” card ✔️ The behaviors teams desperately want but rarely get ✔️ The difference between leading and managing ✔️ How to evolve as a leader… even when you’re already good
📅 Releases December 22, 2025 ⏰ 1:00 PM MDTIf you manage people, plan to lead, or want to elevate how you show up in your organization — this episode is one you don’t skip.
👇 Follow The Staffing Playbook Podcast so you don’t miss it. Powered by Your Employment Solutions & Sponsored by Staffing Referrals

How Staffing Firms Should Do Marketing in 2026

If you think marketing in staffing is tough today… 2026 is about to raise the bar. AI, content velocity, buyer attention spans, and the shift to experience-driven branding are rewriting the rules — and we’re bringing in two people who don’t just talk marketing… they build it.
 
🎙 The Staffing Playbook Podcast
Hosted by Steven Farrell & Geneviève Bourgeois
💡 Guest Experts:
Mike Bradbury– the cat-shirt-wearing creative brain behind Type Marketing
Tracey L. – the queen of punchy, relatable storytelling who somehow ended up on WFAN Radio with Boomer & Gio
 
Together, we dig into:
✔️ What staffing firms must change going into 2026
✔️ Why most industry marketing still misses the mark
✔️ How to create content clients actually want
✔️ The rise of authenticity, community, and video-driven reach
✔️ The simple moves staffing leaders can take right now to win more orders
 
📅 Releasing: December 11, 2025
⏰ 1:00 PM MDT
🎧 Don’t miss this one — it’s packed with insights, real talk, and a whole lot of fun.
If you’re serious about leveling up your firm’s brand, demand generation, and client acquisition strategy… this episode is your roadmap.
 
👇 Follow The Staffing Playbook Podcast and be ready when it drops.
The Staffing Playbook Podcast, Powered by YES

2026 "The year of the Customer"

“Why the Year 2026 Will Be the Year of the Customer.”If you’re in staffing or recruiting, you already feel it — 2026 is shaping up to be a completely different kind of year.Clients want more clarity, more partnership, and a lot less chaos.Recruiters are evolving fast.And AI is redefining what “great service” even means.In this upcoming episode, Geneviève Bourgeois and I break down:🔹 The real customer expectations rolling into 2026🔹 Why the volume-based staffing model is about to get left behind🔹 How AI-enhanced recruiters will raise the standard across the entire industry🔹 The top friction points that are costing agencies trust🔹 What HR leaders say they actually want moving forward🔹 And the three things every staffing firm must commit to in 2026If you want to walk into the new year with a competitive edge — don’t miss this one.🎧 Episode goes live Nov. 25 at 1:00 PM MDT

AI Isn’t Coming — It’s Here: What Staffing Leaders Can Learn from Whippy AI

New Episode Drop – The Staffing Playbook 🎙️AI isn’t coming — it’s already here.And staffing leaders who learn to use it the right way will dominate 2026.In Episode 60, we’re joined by Jack Kennedy, Co-Founder of Whippy, one of the fastest-growing AI platforms transforming how teams communicate, automate, and scale.We dig into:💡 The founding story behind Whippy AI📈 What Jack and his team have learned building an AI company from the ground up⚙️ Real use cases & case studies in staffing and beyond🧠 How to evaluate an AI software partner (without getting sold snake oil)🚀 And the big one — how staffing agencies can win in 2026 using AI strategicallyThis conversation isn’t about buzzwords. It’s about what works — and what’s coming next.🎧 Tune in Thursday, Nov. 13th @ 1PM MDT➡️ Ep. 60 | AI Isn’t Coming — It’s Here: What Staffing Leaders Can Learn from Whippy AIHosted by: Steven Farrell, CSP & Genevieve BourgeoisPowered by: Your Employment SolutionsSponsored by: Staffing Referrals

Cracking the MSP Code | Episode 3: Maximizing Value, Minimizing Risk

🎙 Cracking the MSP Code | Episode 3: Maximizing Value, Minimizing RiskThe Staffing Playbook Podcast, Powered by YESWhen it comes to MSPs, value and risk go hand in hand. Agencies that fail to understand how MSPs operate often sacrifice margin—or expose themselves to unnecessary liability.Join hosts Steven Farrell, CSP & Genevieve Bourgeois as they welcome back Mandy Hileman and Josh Moskoviz for the final chapter of our “Cracking the MSP Code” trilogy:✅ How to maximize value while navigating complex MSP layers✅ The hidden risks agencies overlook in contracts and compliance✅ Why alignment between agency, client, and MSP determines long-term success📅 Date: October 30th, 2025🕐 Time: 1:00 PM MDTThis episode isn’t just theory—it’s the operational playbook for staffing leaders who want to protect margins, elevate partnerships, and thrive in MSP-driven ecosystems.👉 Don’t miss Episode 3: Maximizing Value, Minimizing Riskhashtag#TheStaffingPlaybook hashtag#StaffingPodcast hashtag#MSPStrategy hashtag#StaffingIndustry hashtag#RecruitmentLeadership hashtag#WorkforceSolutions hashtag#YESStaffing

Cracking the MSP Code Episode 2: Where Did All the A Players Go?

Top talent isn’t vanishing—it’s evolving. Wage compression, specialized job orders, and shifting candidate expectations are reshaping healthcare staffing.Join hosts Steven Farrell, CSP & Genevieve Bourgeois, with guests Josh Moskoviz (VP, Trio Workforce Solutions) and Mandy Hileman (Sr. Director, Triage Staffing | Healthcare Staffing), as we dive into: ✅ Why the quality of talent feels different than it used to ✅ How wage compression is changing hiring strategies ✅ What agencies must do to stay competitive in a specialized, candidate-driven market

Ownership-Driven Performance Management

Today’s guest on The Staffing Playbook Podcast, Powered by YES is someone who doesn’t just talk staffing—he’s lived it, built it, and reshaped how we think about it. With 30+ years in the industry, Tom Erb is one of the most respected thought leaders in staffing. He’s the founder of Tallann Resources, LLC, where he’s worked with over a thousand staffing companies across the U.S. and internationally.You’ve likely seen him on stage at ASA, NAPS, or your state association, read his book Winning the Staffing Sales Game, or followed his Recruiting Today column in ASA’s Staffing Success magazine. Tom has also served as Chairman of NAPS and President of the Ohio Staffing and Search Association.In short—he’s a strategist, a builder, and a straight shooter.🎙 In this episode, we go deep on Ownership-Driven Performance Management:✅ Why the old top-down management model is broken✅ How true accountability—from leaders and ICs alike—drives results✅ Frameworks you can implement tomorrow to build ownership into your team’s cultureThis isn’t theory. It’s tactical, practical, and designed to help you thrive in today’s staffing market.📅 Episode 57: Ownership-Driven Performance Management⏰ Premieres October 7th, 10:00 AM EST🎥 Video + Audio | ~45 minutes👉 Tune in and take away 3 actionable steps:Complacency kills; ownership revives performance.Structure beats randomness.Owning your market builds long-term equity.Sponsored by: Staffing Referrals and Powered by Your Employment Solutions

Cracking the MSP Code Ep. 1 : The One Way Mirror

🚨 New Podcast Series Launch 🚨What happens when you step behind the mirror of healthcare staffing?Too often, the story is told only from the agency’s perspective. But what about the client’s reality—the budgets, red tape, and operational pressures that rarely get airtime?That’s exactly what we’re unpacking in a brand-new trilogy series on The Staffing Playbook Podcast, Powered by YES🎙 Hosted by Steven Farrell, CSP & Genevieve Bourgeois💡 Featuring guest voices Josh Moskoviz (VP, Trio Workforce Solutions) & Mandy Hileman (Sr. Director, Triage Staffing | Healthcare Staffing)Here’s what you can expect:👉 Episode 1: The One-Way Mirror – The client’s perspective: budget impacts, compliance barriers, and operational realities MSPs see that agencies don’t.👉 Episode 2: Where Did All the A Players Go? – The shift in talent quality, wage compression, and specialized job orders—and what agencies must do to adapt.👉 Episode 3: Maximizing Value, Minimizing Risk – Concrete strategies to deliver quality, strengthen partnerships, and protect margins in a shifting healthcare market.The goal? Not just analyzing problems—but equipping both agencies and clients with insights to build stronger, more sustainable partnerships.📅 Part 1 of 3 drops October 2nd at 1:00 PM MDT.

Staffing Trends & Updates

Tech hiring is cooling. Light industrial & logistics are steady. Seasonal ramps are here. And compliance just got spicier.We’ll break down, fast and plain-English:Tech: ~5k IT jobs lost in August; hiring shifts to AI, cyber, core infra; pay cooling = healthier balance.Light Industrial & Logistics: Flat-to-steady adds; warehousing/material handling holding the line; transportation in equilibrium heading into peak.Seasonal Hiring: Major retailers launching big holiday classes (Target, Amazon, others) with slightly softer totals vs. last year.Regulatory Heat: $100k H-1B fee shock, non-compete scrutiny, E-Verify/EAD updates, and new state rules (CO wage act, CA leave, tighter healthcare staffing oversight).When: Wed, Sept 24 @ 2:00 PM ET / 12:00 PM MTWhere: The Staffing Playbook Podcast (LIVE)If you hire, sell, or staff—this is signal, not noise. Join us.Join us with our panel Kim Henderson, MBA, PMP, Six Sigma & Richard D Rosnerhashtag#staffing hashtag#recruiting hashtag#lightindustrial hashtag#logistics hashtag#HRtech hashtag#compliance hashtag#MSP hashtag#talentacquisition

The Blueprint to Scale Your Firm: Grow from $20M to $100M

🚀 Ready to scale your staffing firm from $20M to $100M? We’re diving deep into the blueprint that fuels growth at the next level.
Join us on The Staffing Playbook Podcast for Episode 54: The Blueprint to Scale Your Firm: Grow from $20M to $100M.
🎙 Hosted by: Steven Farrell & Geneviève Bourgeois
🎤 Guest Speaker: Mark Winter
📅 Date: Sept. 18, 2025
⏰ Time: 1:00 PM MDT
Mark brings decades of experience in building scalable sales frameworks for staffing firms. We’ll cover:
✅ What separates a $20M firm from a $100M firm
✅ Sales blueprints that drive predictable growth
✅ Real-world case studies you can apply to your own playbook This is one you won’t want to miss if you’re serious about scaling.
👉 Save your spot & tune in live! Sponsored by Staffing Referrals | Powered by YES